Retry Policies
One policy per possible call result. Controls delays, retries and when a task terminates.
| Result | Delay sequence (h) | Alt daypart | Counts | Voicemail | Terminal | Terminal state | Active | Last updated |
|---|---|---|---|---|---|---|---|---|
| Answered ANSWERED |
36 · 36 · 48 | — | — | — | Active | 24 Jul 2026, 13:37 | ||
| No answer NO_ANSWER |
36 · 36 | — | — | — | Active | 16 Jul 2026, 10:20 | ||
| Busy BUSY |
36 · 36 | — | — | — | Active | 16 Jul 2026, 10:20 | ||
| Voicemail VOICEMAIL |
36 · 36 | — | — | — | Active | 16 Jul 2026, 10:20 | ||
| Failed FAILED |
4 | — | — | — | — | — | Active | 16 Jul 2026, 10:20 |
| Hung up HUNG_UP |
36 · 36 | — | — | — | Active | 21 Jul 2026, 16:27 | ||
| Redirected to agent REDIRECTED_TO_AGENT |
— | — | — | Redirected to agent | Active | 16 Jul 2026, 10:20 |