Mutua Home Console DEVELOPMENT Configuration changes apply immediately
Europe/Madrid

General

Global calling schedule, attempt limits and recovery thresholds. Changes apply immediately to production.

Calling schedule

The window and days during which outbound calls are placed.

Attempts & rescheduling

How many times a task may be retried and rescheduled.

1 initial call + 3 retries =  4 attempts  maximum per task.

Recovery settings

Thresholds that recover stuck or timed-out conversations.